How to Change or Set Your Sharklio Password

Key takeaways

  • Change or set your password on the Account page, in the Password row of the Sign-in and security card.
  • Accounts created with Google or Discord have no password until you add one with a 6-digit code from your email.
  • Forgot it? Use Forgot password? on the login page to get a reset code by email.

How do you change or set your Sharklio password?

Open Account in the sidebar, find the Sign-in & security card, and click Change password in the Password row. If you signed up with Google or Discord, the same row shows Set a password instead, and you confirm it with a 6-digit code from your email.

Step by step: change your password

  1. Click Account in the sidebar, under the Account heading. You can also click your username in the top right corner. The Account settings page opens.
  2. Find the Sign-in & security card and its Password row. It shows a green Set badge.
  3. Click Change password. The form opens below.
  4. Fill in Current password, New password, and Repeat new password.
  5. Click the Change password button under the form. You will see “Password changed. Other devices were logged out.”

Changing a password you already have does not need an email code. Your current password confirms it is you.

Step by step: set a password if you use Google or Discord

If you created your account with Google or Discord, the Password row shows a gray Not set badge and says “You sign in with Google. Add a password to also log in with your email.” (or Discord).

  1. Open Account and click Set a password in the Password row.
  2. Click Email me a code. We send a 6-digit code to the email address on your account.
  3. Type the code into Code from the email.
  4. Fill in New password and Repeat new password.
  5. Click Set password. You will see “Password added. You can now also log in with your email and password.”

Your Google or Discord login keeps working. A password simply gives you a second way in, and it lets you unlink Google or Discord later if you want to. See Log in with Google or Discord, and link accounts.

Password rules

The strength meter under New password ticks each rule off as you type. A password needs:

  • At least 10 characters
  • Uppercase and lowercase letters
  • At least one number
  • At least one special character

It also cannot contain your email address, and a changed password must be different from your current one.

On a phone

The sidebar is hidden on small screens. Tap Account in the bar at the bottom of the screen, or tap your avatar in the top right corner. Scroll down to Sign-in & security and follow the same steps.

Forgot your password?

  1. On the login page, click Forgot password? next to the Password label.
  2. On Reset your password, enter your Email address, complete the security check, and click Send reset code.
  3. On Choose a new password, enter the Reset code from the email, then New password and Repeat new password.
  4. Click Save new password. You are logged in straight away.

The code expires in 15 minutes. No email? Check your spam folder, or click Send a new code after a minute. Typed the wrong address? Click Use a different email. This also works if your account never had a password.

What happens next

  • Your other devices are logged out. The browser you are using stays logged in.
  • We email you that your password was changed or added, and a notice appears under the bell icon.
  • If you did not make the change, reset your password with Forgot password? right away and contact us.

After five wrong current passwords you will see “Too many attempts. Please wait 15 minutes and try again.”

Tip: add a second lock

A password is stronger with login verification on. See Login verification, trusted devices and sessions, or the overview in Secure your Sharklio account.

Need help?

Still locked out? Email support@sharklio.com from the address on your account and tell us what happened.

Frequently asked questions

Why do I see Set a password instead of Change password?

Your account was created with Google or Discord, so it has no password yet. Click Set a password and confirm with the code we email you.

Do I need an email code to change my password?

No. You need your current password. An email code is only needed to add your first password, or to reset one you forgot.

Does changing my password log me out?

Only on your other devices. The browser you used to make the change stays logged in.

The code did not arrive. What now?

Check your spam folder and wait a minute. Then click Send a new code on the account page, or on the reset page if you are logged out. Each code expires after 15 minutes.